Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance team is educated to instantly attend to all Linux cloud web hosting customers’ concerns and guidance demands. Through our ticketing system, you’ll be able to send your request and a support team representative will most likely go back to you in only max 60 minutes. Actually, practice has confirmed that the standard reaction period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is provided by a team of professional employees that are able to respond to your request as quickly as possible. You can easily get hold of the technical support team by opening a help support ticket from your Web Site Control Panel or by posting us an email message. On business days, you may also contact us on the telephone or take advantage of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has included a thorough know–how base into the Control Panel to enable you to receive very helpful step by step recommendations anytime. Each part of the Control Panel features its own contextual guide area having a list of how–to articles. We have also organized video tutorials to offer you a much better visual representation of the simplest way to accomplish any given task.