In case you have ever had a cloud web hosting account in the past or you've dealt with any kind of online service, you probably know from your personal experience that for many things it's better to talk to a live person on the phone than to exchange tickets or email messages. In order to learn more about a specific service before you decide to buy it or when something small-scale has to be made, for example, it is really easier and faster to do it in real time. If you're able to get in touch with representatives over the phone, it's very likely that you're working with an actual hosting provider, not a reseller. The type of support that you will get over the telephone differs between different companies - from standard matters to professional tech support. Generally most providers offer pre-sales assistance and first level phone support, while more complex technical issues are resolved via e-mail or tickets.

Phone Support in Cloud Web Hosting

In case you choose to obtain one of our Linux cloud web hosting, you can contact our support crew over the telephone for 14 hours per day. We will help you select the most suitable plan for your sites as we think that it is better to discuss these matters with a live person. If you already own an account, we're able to help you with all your sales/billing questions as well as general matters, even with some tech situations which do not need a long time or escalation to an administrator since it'll be better to open a ticket for time-consuming issues in order to have all the correspondence in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs a day as a part of the support services for each semi-dedicated server plan that we provide. Due to the fact that some issues are more difficult and time-consuming, you'll need to open a support ticket in case you come across such an issue, still for all of the billing, general or small-scale technical issues you can always call us and we'll assist you in a timely manner so as to save you the time you will have to spend on creating a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We now have local numbers in the U.S.A., the United Kingdom and Australia plus a worldwide number, therefore you will be able to call the one which is closer to where you are.