Live Chat Support

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If your website hosting provider supplies live chat support, you're able to talk with an agent in real-time and learn helpful information or get an issue resolved timely. The key advantage of using chat instead of calling to talk to a live person is that you need only a computer with Internet connection, so that you will not pay any fees when you are in a different state or country. What's more, it will be simpler to copy and paste data for example domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other party on the phone. The live chat is also a much faster way to contact your web hosting supplier's support crew compared to using a ticketing system. What's more, in the event that some problem needs a bit more time to be resolved, you can do something else entirely while you wait for support on the live chat, therefore you won't waste time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Web Hosting

Together with the telephone and ticket support, we supply live chat support as well. You're able to get in touch with us every day, which includes holidays and weekends, and we can give you more details about the Linux cloud web hosting that we offer if you are not a customer yet, or about common and billing questions in case you already have a user profile. Although for entirely tech matters you need to open a trouble ticket to the technical assistance team, as such matters will require additional time to be dealt with, you may still contact us through the live chat for some tech details. For instance, we are able to assist you to set up an email address in your e-mail client or troubleshoot numerous problems, saving you time and effort. Even if our telephone lines are already off for the day, you'll be able to speak with a live person.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all of our Linux semi-dedicated hosting, you are able to find the answers for any questions you may have or have lots of issues dealt with in no time. The service is accessible every single day, so you'll be able to talk to an agent even on holidays and weekends. In case you're unsure which plan would be better for your sites or if our hi-tech cloud hosting platform matches some system requirements, you can come on the live chat before purchasing anything. In case you are an existing customer, you're able to obtain more details about billing issues, account settings and a variety of common tech issues you may encounter, let's say if you cannot set up an e-mail account in a client on your personal computer. Our live chat can save you plenty of time regardless where you are or when you contact us.