Although the web hosting service offered by the different companies is more or less identical, each provider has got their own platform with its own tweaks and ways to complete certain procedures. In this case, an information-ridden knowledge base would be exceptionally helpful both for persons with zero practical experience and for technically competent individuals who will ultimately discover how given tasks are accomplished, but will lose precious time in the process. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users plenty of time and effort. The outcome is more pleased clients, since they can easily find the information they’re searching for, and much less work for the help desk staff representatives, because usually most of the queries and difficulties that customers have got are already included in the knowledge base. Given that the articles are expertly written and encompass more things, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans include a comprehensive knowledge base where you can find info about all the challenges that you may possibly stumble upon and their resolutions. You can learn how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for example. We’ve done our best to be as comprehensive as possible and to encompass all possible options in order to save you time and effort and to give you different solutions for each and every issue. The knowledge base contains informational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whereas if you want to browse the complete article collection, you should visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature detailed online technical documentation where you will find information on all the functions that our custom Hepsia Control Panel comes with, as well as solutions to different questions and issues that you could come across. All installation manuals offer thorough descriptions, which suggests that you will not need to worry about overlooking something if you would like to export a MySQL database, for instance. The troubleshooting articles cover a variety of different viable reasons for given issues and the solution for each and every one of them, so in case you are unable to send emails even though you have the correct SMTP settings, for instance, you can swiftly see what the reason could be and correct the problem with several clicks of the mouse in your email client. As the Hepsia Control Panel has quite a few features, you will be able to find relevant articles in each of its sections. In case you would like to look through all help articles, click on the Help link, which is located in the upper right corner of the page.